Shipping policy

Shipping Policy

Last Updated: August 16, 2026

At DREADWOLF, we aim to process and deliver your orders as quickly and safely as possible. This Shipping Policy explains how orders are processed, shipped, and delivered.

1. Order Processing

Orders are generally processed within 2–5 business days after successful payment and order confirmation.

Orders placed on weekends or public holidays may be processed on the next business day.

Processing times may be longer during product launches, sales, holidays, or periods of unusually high order volume.

2. Shipping Across India

We currently offer shipping to locations within India, subject to courier availability.

Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.

3. Estimated Delivery Time

After your order has been dispatched, delivery generally takes approximately 3–7 business days, depending on your location and the courier service.

Delivery times are estimates and are not guaranteed. Remote locations, unforeseen circumstances, weather conditions, public holidays, courier delays, or other factors outside our reasonable control may result in additional delays.

4. Order Tracking

Once your order has been shipped, we may provide you with a tracking number or tracking link through the contact information provided at checkout.

You can use the tracking information to monitor the status of your shipment.

Tracking information may take some time to become active after the order has been handed over to the courier.

5. Shipping Address

Customers are responsible for providing accurate and complete shipping information at checkout.

DREADWOLF is not responsible for delays, failed deliveries, or additional charges caused by incorrect or incomplete addresses, incorrect phone numbers, or other information provided incorrectly by the customer.

If an order is returned to us because of an incorrect address or failed delivery caused by the customer, additional shipping charges may apply for reshipment.

6. Delayed or Lost Shipments

While we work with shipping partners to ensure timely delivery, delays may sometimes occur due to circumstances beyond our control.

These may include:

Courier delays.
Weather conditions.
Public holidays.
Transportation disruptions.
Natural disasters.
Incorrect address information.
Operational or technical issues.
Other circumstances beyond our reasonable control.

If your order appears to be significantly delayed or lost, please contact us so that we can assist you and, where appropriate, coordinate with the shipping provider.

7. Damaged Packages

If your package appears visibly damaged when delivered, we recommend taking photographs or video of the package before opening it.

If the product inside is damaged, please contact us within 7 days of delivery with:

Your order number.
Photographs or video of the package.
Photographs or video of the damaged product.
A description of the issue.

We will review the issue and provide an appropriate resolution in accordance with our Return & Refund Policy.

8. Incorrect or Missing Items

If you receive an incorrect item or an item is missing from your order, please contact us within 7 days of delivery.

Please provide your order number and clear photographs or video of the package and items received.

After verification, we may arrange a replacement or other appropriate resolution.

9. Delivery Attempts

Our shipping partners may make multiple delivery attempts.

If the customer is unavailable, refuses delivery, or fails to accept the package, the shipment may be returned to DREADWOLF.

Any additional shipping costs required to resend a returned order may be charged to the customer where applicable.

10. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before payment is completed.

From time to time, DREADWOLF may offer free shipping promotions. Such promotions may be subject to minimum order values, specific products, locations, or other conditions.

11. International Shipping

At this time, DREADWOLF primarily ships within India.

If international shipping becomes available in the future, additional shipping charges, customs duties, taxes, and import fees may apply and will be communicated where applicable.